Yes, we offer customized cakes for special occasions. Whether its a birthday, anniversary, wedding, or any other celebration, Our cake can be personalized with unique designs, flavours and decorations.

You can place your customized cake order at least 1 to 2 days in advance to ensure availability. However, specific times may vary depending on the complexity of your order. For semicustom cakes, ordering early or a day before is sufficient. 

Yes, we require an advance payment for orders. To ensure the commitment of our customers and to cover the initial cost, we request an advance payment. This policy helps us manage resources efficiently and deliver quality products on time. 

To place an order for a cake, you can contact us via whatsApp, call or message us on social media. We try to respond back as soon as possible.

Yes, we can replicate a specific design or theme for a cake. Whether you have a particular design in mind or want to match a theme for your event, simply provide us with details or a reference of the design or theme you want.

In order to make payments convenient for our clients. We provide different type of options. There are there ways to pay: cash, bank transfer, and UPI.

We are currently not providing delivery to your location. But for predesigned cake, you can order it on Zomato and they will deliver it to your location.

You can typically cancel or reschedule an order within 24 hours before the scheduled pick-up time. If the preparation for it has been done, then some or all of the advance may not be refundable.

Yes, Mai Cakes offers cakes for weddings and big events. We can make it happen here if you truly want to add lights to your celebrations.

Yes we offer cake stand and cake spacers for rent to enhance your special occasions. Please contact us to inquire about our rental options and availabilty for your specific event needs.